Position Overview:
The Operations Manager is responsible for overseeing the daily operations of a signage company, ensuring efficient workflow, quality control, and timely delivery of projects. This role requires a dynamic individual with strong organizational, leadership, and problem-solving skills to manage production, logistics, and team performance.
Must have: Need to have at least 5 years of experience in the signage industry.
Location: Onsite - Willowbrook, IL
Key Responsibilities:
1. Operational Oversight:
o Plan, manage, and monitor all stages of signage production, from design to installation.
o Develop and implement operational strategies to improve efficiency and reduce costs.
o Coordinate with design, production, and installation teams to ensure project deadlines are met.
2. Team Management:
o Lead and mentor a team of production staff, installers, and administrative personnel.
o Schedule and allocate tasks to ensure optimal productivity.
o Provide training and support to enhance team skills and knowledge.
3. Quality Assurance:
o Ensure all products meet quality standards and customer specifications.
o Monitor production processes to maintain consistency and high-quality output.
o Conduct inspections and resolve quality issues promptly.
4. Customer Relations:
o Address customer inquiries and concerns regarding project progress and delivery timelines.
o Maintain strong relationships with key clients to support business growth.
5. Resource Management:
o Oversee procurement and inventory management for raw materials and supplies.
o Manage budgets, monitor expenses, and ensure cost-effective operations.
o Optimize the use of equipment and resources to maximize production efficiency